Transform Your
Mind, Body &
Soul with Healing Energy

At Anita Healing Hubb ("we," "us," or "our"), operated by Anite Verma, we deeply respect your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website anitahealinghubb.com, book a healing session, enroll in a course, or contact us via phone, WhatsApp, or email.

1Information We Collect

We collect only the information necessary to provide our healing and consultation services. This may include:

• Personal details: Full name, phone number, email address, and city/location.
• Session-related details: Service of interest, your message, health concerns or healing needs you choose to share.
• Communication history: Records of your messages on WhatsApp, email, or our contact form.
• Technical data: Browser type, device type, IP address, and pages visited (collected automatically by hosting and analytics services).

2How We Use Your Information

Your information is used solely to serve you better. We use it to:

• Schedule, confirm, and conduct healing sessions, courses, or consultations.
• Respond to your enquiries and provide service-related updates.
• Send appointment reminders or follow-up wellness guidance (only when you've reached out to us).
• Improve our services, website, and overall client experience.
• Comply with applicable laws and prevent misuse of our platform.

3Confidentiality of Healing Sessions

Anything you share during a Reiki healing, hypnotherapy, spiritual guidance, or one-on-one therapy session is treated with complete confidentiality. We do not share session details, personal struggles, or healing experiences with any third party — except where required by law or with your explicit written consent.

4Sharing of Information

We do not sell, rent, or trade your personal information. Limited information may be shared only with:

• Trusted service providers who help us run the website and communications (e.g., email/form services, hosting providers, payment processors).
• Government or legal authorities, if required by law, court order, or to protect our legal rights.

5Cookies & Website Analytics

Our website may use basic cookies and analytics tools to understand how visitors interact with the site. These do not personally identify you and are used purely to improve performance and user experience. You can disable cookies anytime through your browser settings.

6Data Security

We take reasonable technical and organisational measures to safeguard your information against unauthorised access, alteration, disclosure, or destruction. However, no method of online transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

7Your Rights

You have the right to:

• Request access to the personal information we hold about you.
• Ask us to correct, update, or delete your data.
• Withdraw consent for receiving any further communication from us.
• Lodge a concern with us about how your data is handled.

8Children's Privacy

Our services are intended for adults. If you are under 18, please use our services only with the involvement and consent of a parent or guardian. We do not knowingly collect personal data from minors without parental consent.

9Third-Party Links

Our website may contain links to third-party platforms (such as WhatsApp, Google Maps, social media). Once you leave our site, we are not responsible for the privacy practices of those external services. Please review their privacy policies separately.

10Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on this page with an updated date.

At Anita Healing Hubb, we strive to deliver every session and course with sincerity, care, and devotion. Healing is a deeply personal journey, and we want every client to feel comfortable and informed before booking. This Refunds & Cancellation Policy explains how rescheduling, cancellations, and refunds are handled across our services.

1Scope of This Policy

This policy applies to all paid services offered by Anita Healing Hubb, including:

• Reiki Healing Sessions (Mikao Usui & Durga Reiki)
• Chakra Balancing & Energy Healing
• Guided Meditation & Spiritual Guidance Sessions
• One-on-One Personal Therapy & Distance Healing
• Hypnotherapy Sessions
• Reiki Certification Courses, Hypnotherapy Training, and Meditation Courses

2Cancellation & Rescheduling — Healing Sessions

• More than 24 hours' notice: You may reschedule your session free of charge, subject to slot availability. If you choose to cancel, a refund may be issued after deducting any payment-gateway or transaction charges (typically 5–8%).
• Less than 24 hours' notice: Rescheduling is allowed once at our discretion. Cancellations made within 24 hours of the appointment are non-refundable, as the slot is already reserved for you.
• No-show: If you do not attend a scheduled session without prior intimation, the booking is considered completed and no refund will be provided.
• Late arrival: Sessions will end at the originally scheduled time. Late arrivals will receive the remaining time only, with no refund for the missed portion.

3Cancellation & Refund — Courses & Training

• Before the course begins: Cancellations made at least 7 days before the start date are eligible for a refund of the course fee, less a 15% administrative charge plus any payment-gateway fees.
• Within 7 days of the course start: Up to 50% of the course fee may be refunded, depending on whether your slot can be filled by another participant.
• After the course has begun: Once the course has commenced, attunements have been given, or course materials/notes have been shared, the fee is non-refundable. You may, at our discretion, be allowed to attend a future batch on a one-time basis.
• Certification: Refunds are not provided once a certificate has been issued.

4Distance & Online Sessions

• If a session cannot be conducted due to our unavailability, you will be offered a free reschedule or a full refund — your choice.
• If a session is interrupted or missed due to your internet, device, or location issue, the session is considered delivered and not refundable.
• For technical issues at our end, we will reschedule or refund the affected portion at no extra cost.

5Cancellations by Anita Healing Hubb

In rare cases (e.g., illness, emergencies, or unforeseen circumstances), we may need to reschedule or cancel a session or course. In such cases:

• You will be notified at the earliest possible time.
• You may choose between a free reschedule or a full refund of the amount paid for the affected session/course.

6Non-Refundable Items & Situations

• Sessions or courses already attended, attended in part, or marked as completed.
• Customised, personalised, or distance-healing services already initiated.
• Bookings cancelled by clients without prior notice (no-shows).
• Special offers, discounted packages, or festive promotions, unless explicitly stated.
• Course fees once attunements, recordings, notes, or training materials have been shared.

7How to Request a Refund or Reschedule

To request a cancellation, reschedule, or refund, please reach out to us as soon as possible with the following details:

• Full name used at the time of booking
• Date and time of the booked session/course
• Service or course booked
• Payment receipt or transaction reference
• Reason for cancellation (optional but appreciated)

You can contact us via:

• 📧 Email: [email protected]
• 📞 Phone / WhatsApp: +91 86522 02686

8Refund Processing Time

• Approved refunds are processed within 7–10 business days from the date of approval.
• Refunds are returned through the original mode of payment, unless mutually agreed otherwise.
• Bank or gateway charges, if any, will be borne by the client and deducted from the refundable amount.

9Disputes

We sincerely aim to resolve every concern with kindness and fairness. If you have any issue regarding a payment, session, or refund, please reach out to us first — most matters can be resolved through direct conversation. Any unresolved dispute will be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra, India.